Delivery costs

Delivery costs vary according to the number of pairs and the country of destination. Transport prices are subject to revision at any time.

We would like to remind customers from countries outside the European Union that local taxes and import duties are the responsibility of the client and are NOT included in the purchase price.

The following table shows import duties for some countries outside the European Union:

CUSTOMS DUTIES
Australia10%
Canadafrom 11% to 18%
Spain (Canarias)IGIC 5%
Japanbetween 21,6% and 30%
Norwayarancel 0%, VAT (IVA) Norway: 25 %
New Zealand17% (except children's sizes from 0 to 9.5 which pay 0%)
SwitzerlandCustoms duty 0%, VAT (IVA) Switzerland: 7,6%
Taiwan7,5%, (except footwear covering the ankle with rubber sole and leather upper which pays 5%)
USAfrom 5% to 10%

How is delivery managed?

Delivery will be made to any address in the countries available in our on-line shop from Monday to Friday and from 9.00 until 18.00 hours CET. All deliveries must be signed for on arrival. Transport of articles purchased in the on-line shop are handled by UPS, other courier services and by post depending on which is the best option for our clients in each particular case. In order to avoid delivery incidents (wrong address, nobody at home) filling out the contact telephone field indispensable.

El Naturalista reserves the right to vary the form of delivery and the carrier regardless of the information displayed on this page provided that this is not clearly detrimental to the interests of the customer.

How long will delivery take?

Delivery takes between 3 and 14 working days depending on the country of destination. El Naturalista reserves the right to take more than 14 days to effect delivery in the event of causes beyond the control of the Company (transport strikes, war, embargos, labour problems, natural disasters such as fire, accidents etc.), delays or other reasons on account of the carrier or other causes beyond the power of El Naturalista.

Working days are those designated on the schedule established at company headquarters in Spain.